About Grandbridge | Loan Servicing

The Mortgage Bankers Association recognizes Grandbridge, with a $25.3billion servicing portfolio, as being one of the top servicers of GSE, HUD/Ginnie Mae, and insurance company loans.

Loan Servicing Contacts

Grandbridge currently services 5,100 loans held by approximately 100 different capital source providers, including most major insurance companies, capital markets sources, Fannie Mae, Freddie Mac, FHA/Ginnie Mae, commercial banks, pension funds and our own proprietary lending source.

Our goal is to create superior value for our borrowers and investors through a level of customer service that is unsurpassed in the industry. Grandbridge continues to emphasize integrity and responsiveness—the type of comprehensive, personal service on which our investors and borrowers depend.

Grandbridge’s commitment to excellence extends to its investments in technology, too. On July 21, 2008, Grandbridge consolidated its entire loan servicing portfolio to Midland Loan Services’ Enterprise! servicing system, the premiere servicing technology available. Making this kind of infrastructure investment is consistent with Grandbridge’s philosophy of superior service, as Enterprise! provides our servicing team with the absolute best technology available, enhancing customer service for both our borrowers and our capital source providers.

“Midland’s Enterprise! system is the most advanced, flexible and user-friendly technological tool available for managing a growing loan portfolio of our size,” explained Grandbridge Servicing Manager Senior Vice President Joe Lovell. “The system’s browser-based interface uses the same kinds of ‘hot links’ and navigational tools most of our borrowers and capital source providers use every day on the Internet.”

According to Grandbridge CEO Thomas Dennard, “Enterprise! is very intuitive. While easy to use, the system is also amazingly sophisticated. It has the power to handle the complex financing arrangements we see in today’s market without intimidating the user.”